|* Order Policies *|
Placing an order through our site is quick and secure. Simply make you selection and click on the Add to Cart button. Once you are finished shopping choose the Go to Payments button and fill in the required information.
We can not accept phone orders nor email orders due to the secure nature of your sensitive credit card informtion.
* AbundaScents currently accepts the following form of payment:
Shipping charges are as follows for all retail orders:
~ Orders up to $50.00 - $13.00
~ Orders $75.01 - $99.99 - $19.75
~ FREE shipping on all retail orders over $100.00!
* We only keep a small amount of stock on hand since we prefer to send our customers the freshest items possible. Orders typically are shipped within 3-7 business days (excluding weekends and all Holidays), larger and custom orders will take a bit longer.
* Please allow 3 to 7 business days (Monday - Friday, excluding all recoginized US Holidays) for order preparation BEFORE delivery (remember, we make all of our products FRESH when odered). All orders are shipped via UPS Ground. If you would like a faster shipping method please state so in the comments box at check out (shipping fee's may be higher for rush delivery). While we strive to ensure your order arrives in a prompt manner, delivery delays may occur. If requested, we will provide you with the approximate delivery date as provided by the shipping company, however, we cannot be responsible for their delivery setbacks.
* If you live in the area of our retail store you are welcome to pick your order up when it is finished to save the shipping charge. Sorry, the only delivery service we offer is UPS.
* All UPS packages are sent fully insured. If your package does not arrive in an acceptable condition, please do not accept it from the carrier. Contact UPS at 1-800-742-5877 IMMEDIATELY if there is any damage or breakage. Our responsibility ceases upon delivery of your order to the carrier. You must get a claim number from the carrier.
Since we want you to be completely satisfied with your order, we will try to do whatever we can make sure you enjoy your AbundaScents products. We will accept returns within 7 days from date you receive your order and only on unused products. You can either exchange the items or receive a refund (less shipping charges). Return shipping is the responsibility of the purchaser, unless AbundaScents incorrectly filled the order. All items must be returned in their original condition.
A little note ~ Since all of our items are handcrafted, you may notice a slight variance in color from batch-to-batch in our products...but remember that the quality NEVER changes!